Field Quality Monitoring for Manufacturers - SAS

Manufacturers face increasing challenges in maintaining product quality once goods leave the factory. Warranty claims, field performance issues, and customer complaints can quickly escalate, leading to costly recalls, reputational damage, and lost revenue. Traditional quality monitoring methods often fail to detect emerging defects early enough to implement corrective actions before they impact customers.

SAS Field Quality Analytics transforms the way manufacturers manage product quality in the field. By integrating warranty claims, customer feedback, and real-time performance data, this solution enables manufacturers to identify quality issues earlier, pinpoint root causes faster, and implement permanent fixes before problems escalate.

With patented analytical models, SAS Field Quality Analytics helps prioritize and resolve defects more efficiently, reducing detection-to-correction time by up to 70%. Advanced forecasting techniques assess the impact of failures on costs and customers, ensuring resources are focused where they have the greatest impact.

By addressing quality concerns proactively, manufacturers can lower warranty costs, minimize recalls, and enhance overall brand loyalty.